Read Reviews From Customers Throughout Clearwater & More

We had a new 18 seer 2 speed Trane system installed. The installers were professional, efficient (one day install), courteous and very knowledgeable. They went the extra mile to answer questions and inform us about our new system. Jeff our sells representative was also very courteous and patient in answering our questions. He was very knowledgeable. They made our purchase and in stall very pleasant.
Tina James
22:54 25 Nov 19
We had a 4 Ton Trane system that unexpectedly failed. We called several Trane contractors to quote us on a replacement system. All the quotes were competitive, but after meeting Greg and reading the reviews of others, we felt PCS was a smart choice. We were proven right, even the Pinellas County inspector mentioned that PCS stands above the other companies with the quality of work, detail with installation and he also heard they never disappoint with customer service. We are relieved to hear this and look forward to our ongoing relationship with PCS.
1 1
02:43 10 Dec 19
On time, Very professional , excellent attention to detail. Not only did they install the system but went above and beyond . The system was strategically placed in my garage I actually gained some space . I would recommend these guys a thousand times over. Thank you so much for all your hard work and for actually caring about the end result.
Pamela Hobbs
13:30 14 Aug 19
Very pleased with the overall service we received. It’s nice to see that there’s still companies that care about the customer. The installers were awesome very hard working guys.
fralson sanchez
12:30 12 Oct 19
Had another company come out prior to Pinellas comfort systems and something didn't feel right about them they told me our AC motor ran out of warranty in May that we just missed it and wanted to charge us $1700. The technician with Pinellas comfort system was very polite, respectful, and honest. He called and we still have another 5 years of warranty on motor. All we needed to do was pay for labor. I would highly recommend this company as they are honest and very knowledgeable. I will continue using you guys and refer everyone I know. THANK YOU FOR YOUR SERVICE.
current issues
18:43 30 Aug 19
Absolutely do not hesitate to hire this company. Expert techs, prompt service and honest! I had mold issues and they did a thorough systems check, inspected vents externally and internally with a camera. Diagnosed problems and came up with viable solutions that were implemented same day. I have used them in the past and they are my HVAC go-to company.. They gave me peace of mind today - THANK YOU Josh & Wayne!
Karen Delair
17:03 15 Jan 20
This company could not be more helpful. With our busy schedules we forgot to do what needs to be done to maintain our A/C system. They send a card. It’s very easy to make an appointment. They give you a two hour window and call when they’re on their way. Every technician has always been extremely knowledgeable and very nice. I will continue to use their service.
Deb Curtis
15:55 22 Jan 20
Zak was great and very helpful. Answered all my questions and explained the issue I was having very clearly. He made adjustments to the current operation of my system unordered to improve our lever of comfort.
Brenda Binns
16:33 22 Jan 20
Josiah and Bryce did a wonderful job! Fast, efficient and clean. I appreciated their professionalism.Robert Chauncey
Robert Chauncey
19:06 25 Jan 20
If you are looking for a company that goes well beyond in service, look no further. I use Pinellas Comfort Systems to clean and check my a/c unit on a yearly basis. The company just serviced my a/c unit in December. A few weeks later I had an issue with the unit. (No heating) They quickly set up an appointment, and the technician came out to my property the next day.After a few minutes of diagnostics, the technician stated that the unit compressor was not engaging. He noticed a nest of debris on the floor of the unit, and a wire that had been chewed through by a rodent.I gave the technician the go ahead to replace the chewed wire, and he started to remove the top housing to get to the wire. All of a sudden he noticed that a rat was making it's residence in the unit. He continued to work even as the rat moved freely in the unit. The rat would not leave. I thought to myself (wow........I would never have touched the unit with a live rat present) The technician worked carefully and quickly to complete his task, paying attention so as to not get in the rats way (grin)I was so impressed to see a company that would take on a repair under these conditions. (live rat not wishing to leave the unit)Hats off to Pinellas Comfort Systems for going beyond the call of duty.
Frank T
14:03 29 Jan 20
Great service and very professional. This was our first service since Pinellas Comfort Systems installed our AC last year. Our service rep, Fred, was prompt, professional, and courteous. He addressed a minor concern we had regarding smells when switching from heat to cooling. He went above and beyond cleaning the outside unit which had accumulated leaves and debris.We appreciate the folks at PCS and highly recommend them...especially Fred!
Tony Cambria
15:16 14 Feb 20
We called Pinellas Comfort Systems when our AC finally died a few years back. We had them come out and replace everything. They were great at troubleshooting the issues we raised and were cognizant of the price to make sure it was still affordable for our family. They gave us multiple options, had the replacement done in a day, and have maintained communication since the installation to keep up with our warranty. Not only that but we’ve had to call for service a couple times since our installation, they always get the issues solved quickly, they teach us about our system so we don’t have these problems again, and they are always friendly and professional while working with us. We truly feel valued and like part of the Pinellas Comfort Systems family. We highly recommend Pinellas Comfort Systems!
Allison C.
19:30 06 Mar 20
It was a fabulous experience from Jeff our sales person to installation. Bryce and Josiah installed our unit seamlessly. They were punctual, professional, knowledgeable and neat. It was one our best experiences with contractors since we moved here in December. Thanks guys!!!
joni howard
00:44 11 Mar 20
The experience from start to finish (new AC System install) was superb. The Salesman (Ryan) was very professional and responded quickly to all my questions along the way. The installers (Alec and Tom) were top notch, explaining everything as the install progressed. They went above and beyond what I was expecting (moved the thermostat to better location, replaced drain piping, and more!). And the new system is working great. I have all the proper paperwork and feel very well taken care of. Highly recommend!
Martin Belford
22:23 27 Mar 20
Excellent customer service, quick response and very professional communication.I received immediate service and installation performed a day later!Installation went smoothly and service personnel polite and explained everything, answered all my questions. I highly recommend this company.
Tara Smith
21:55 06 May 20
Keven arrived on time, masked and fully equipped.He checked everything and gave me a full report. I hope to see him next fall. Ruth
Ruth Truhol
16:58 15 May 20
We contacted Pinellas Comfort Systems about our central air conditioning unit which was not cooling properly. A service repair person came the same day to check the unit the same day. He determined what issues needed attention and contacted us before making any repairs. We agreed to the repairs and everything was taken care of all in one day. We would highly recommend this company for any air conditioning needs.
Laura Switzer
00:07 28 May 20
I chose Pinellas Comfort Systems because they had great reviews and so I called. Ryan, who analyzed my needs listened to what I wanted and made it happen. I bought a Mitsubishi Mini Split and he determined my needs and reassured me that it was a great decision. Also it's a 3rd generation business and they give discounts to vets so that's two more pluses. The two guys that installed my system were all business but friendly, knowledgeable and fun. The system is great and I recommend it and Pinellas Comfort Systems. 5 stars out of 5.
Gary Wieser
00:34 18 Jun 20
Kevin came out to service my ac and was very polite and professional. He explained everything he did and left me confident that I used the right company to service my ac.
Kevin Mcsweeney
13:59 22 Jun 20
Kevin the technician was here today and gave us an evaluation of our HVAC system and did a maintenance of it. He is very knowledgeable and answered my many questions. I highly recommend Pinellas Comfort Systems and when you call them ask for Kevin to come take care of you.
Eileen Donovan
16:32 24 Jun 20
Needed some maintenance done on our older AC unit. They were very responsive and able to send someone out the very next day. The tech was very knowledgeable and answered all my questions. Very reasonably priced!
Anna Reneau
17:06 02 Jul 20
My wife and I have been using Pinellas Comfort Systems for over 20 years. I would highly recommend them for air conditioning service and installation of New air conditioning units.. Great company!!!
Stewart Payne
20:51 08 Jul 20
The guys were awesome. They got the job done in a great time frame and they were very professional, respectful and knowledgeable.
Katie D
21:13 09 Jul 20
Josh came to do my contracted yearly service for my Mitsubishi Ductless air system. Josh was on time, gave me a courtesy call before arriving and was as always very professional. This was the second time Josh has come to my house and I have nothing but wonderful things to report about him. He is courteous, respectable, on time, always wearing his mask and protective covers for his shoes and very thorough when servicing my mini split system. He answered all my questions and explained everything in detail, in a very patient and respectable manner.Josh (in my opinion) is undeniably the best service tech that Pinellas Comfort Systems has. I love this company and I'm very happy with my mini split system and with Josh being my service technician, it just makes my whole experience a five star review. If you are thinking about getting A/C service or a new system, Pinellas Comfort Systems is the way to go! I would highly recommend them to anyone! Thank you.
So Ro
15:51 13 Jul 20
My AC went out in the middle of the night and it was 86 degrees in the house and climbing. I called first thing in the morning and was lucky they had a technician in my area. Kevin was there within the hour and was able to diagnose and repair. He took the time to explain what was wrong and also provided someadditional information on routine HVAC maintenance. He was competent, courteous, and professional.
M Francis
01:41 05 Jul 20
My a/c stopped working and I was frantic to have someone out immediately. Southern Comfort Systems was able to add me to the schedule and came out within a few hours of my call. The service tech, Fred, was very thorough and after inspecting the system gave me an estimate for repairs. Since the system was so old and the repairs were expensive I decided on a new system. Fred arranged for a Comfort Specialist to come out very quickly. Jeff R. came out and presented me with four options for a new system. Jeff was very patient and answered all my questions about each one of the systems. After choosing the one I wanted he worked with the office to get me on the schedule for the following day. The installers, Larry and Josiah, showed up the next day at the promised time and had the new system installed and running a few hours later. Everyone I talked with and who came to the house was courteous, and professional. The people in the office, regrettably I do not have their names, were also very helpful. I would have to say that this is probably the best experience I have ever had with an air conditioning company. I will definitely use Pinellas Comfort Systems in the future and I have no qualms about recommending them.
Dallas Proveaux
20:20 25 Jul 20
My wife and couldn’t be more pleased with the work Pinellas Comfort Systems (PCS) did for us. Our old unit needed to be replaced and we got four bids of which PCS was one. We wanted the system to be the most efficient and footprint in our “mechanical” room to be smaller and reoriented to optimize space within the room for storage. PCS was the only one of the four to do the initial evaluation of the space, including in the attic space. As a result, though not the lowest bid, PCS by far exceeded our most hopeful of expectations. They recreated new duct junction boxes and placed them in the attic thereby allowing to replace and move ducts. Ryan was our initial contact, third generation PCS, and he brought in their best team (Tom and AJ), though I cant imagine PCS having less than these pros. They got the old system out in one day and gave us a day in between to paint where the new system would be placed. With the new ducts they were able to get a wonderful Trane Hyperion 18 SEER air handler with UV sanitation in a much smaller footprint than we thought. The outside compressor is so quiet with its variable speeds. They gave us a full inservice in the new smart thermostat and we can definitely feel the new circulation of cool air. PCS is the gold standard for AC replacement and service. We are their customers for life. I have already been recommending them to our neighbors.
Larry Hooper
23:45 24 Jul 20
Bryce and Alec arrived early in the morning to replace our AC system. They were both very professional, knowledgeable and willing to answer any and all questions. Their workmanship was fantastic. We are more than pleased with the new system. The set up is efficient and well placed. We highly recommend using them!!
Lauren Peacock
18:03 29 Jul 20
Received very good service from all the people here-everyone from the initial phone call, to initial visit, to estimate visit, to install. Everyone was professional, courteous, and pleasant to deal with. The install guys were great! They worked out in the heat for hours, did a great job, and were nice to deal with! Definitely recommend this company!
Kyle Michels
19:13 05 Aug 20
Jeff was kind and knowledgeable. I had several companies come out to give me quotes and by far Pinellas Comfort Systems was the best. I appreciated how Jeff walked me though my options and honestly answered all of my questions. I highly recommend Pinellas Comfort Systems!
Chelsie Fors
12:53 07 Aug 20
Exceptional Service! This is a really well run business with a Great Team to work with!! They are honest, do a great job and are very professional. I normally do not write reviews yet they did such a great job and are so trustworthy I wanted to share this and will definitely refer them to family and friends.
Casey Minton
18:02 13 Aug 20
PCS came recommended by a close friend, my wife and I have owned multiple rental properties and replaced our homes AC systems in the past and have had several AC companies that we've tried over the years. I was so incredibly impressed with the speed of service, the professionalism of the tech who came out to work on my issue that I felt compelled to give the review. We called late last night and left a message with the answering service (which was a surprisingly good experience too). I received a call back this morning from the office at 8:05 (that's amazing in itself). The technician arrived just before 10 am and quickly diagnosed the problem with a transformer on the air handler. Additionally he found the root cause of a wire that shorted the unit. He was extremely polite, knowledgeable, listened to my wife and I, and took the time to explain his process throughout. This was probably the best experience I've ever had with home service company. The price was very fair, and I'd absolutely recommend Pinellas Comfort Systems!
Robert Curls
18:32 13 Aug 20
Great job installing our mini-split for our family room. It works great! Superb service from an accurate informed quote to completing the job. Greatest humans to walk the face of the earth 🌎.
David Ursini
01:30 18 Aug 20
Pinellas Comfort Systems is top-notch, responsive, and thorough. Our technician, Josh, was excellent. He took the time to check out our duct work, gave advice on a dryer vent pointing towards the a/c, etc. on top of providing superior service for our preventative maintenance. Best HVAC company we've used in St.Pete.
Caleb Yell
18:50 02 Sep 20
Excellent experience start to finish, scheduling, confirmation of appointment and professionalism of the company are all 5-star. Josh was easy to work with and answered all of our questions completely. Fantastic experience.
Michael O'Donovan
13:39 11 Sep 20
Excellent company. On time, knowledgeable , great installation. Installed 3 air conditioned and thermostats with out any issues. Works like a charm. Highly recommend for you HVAC, AC needs.
Gail Kolb
00:16 19 Sep 20
Larry and Alex were on time and very professional. They made sure everything was working properly and that we were very happy with the work. They went far and above my expectations! Highly recommend!
Marisa Augustine
19:37 25 Sep 20
First of all, we gave these guys a monumental task. It took four days of hard work in very cramped quarters. We were considering adoption but they finished before it came to that. The team Bryce and Josiah did a great job and let us know what was going on - blow by blow. We are very pleased.
Peter Murray
20:30 03 Oct 20
I purchased a new air conditioning unit from Pinellas Comfort Systems almost a year ago, and today they came to do a complimentary system check/in. The technician, Josh, was friendly, professional and thorough. He explained everything to me in clear terms and recommended the type of filter I should be using that would enhance my air quality without sacrificing cool air. He even emptied the bucket from my dehumidifier that I keep in my garage! I highly recommend this company! It’s obvious they care about their customers, and they stand behind the products they sell.
Carol Sacchetti
15:06 07 Oct 20
Phil was very prompt, polite and extremely knowledgeable. As a first time homeowner, you don't know what you don't know. His detailed explanation of how my system works, and regular maintenance was exactly what I needed. With great employees like this, my repeat business is guaranteed!
Cinnamon Colson
01:16 07 Oct 20
My AC needed maintenance and Pinellas Comfort Systems were fantastic! I figured I would be without AC for a bit but they were quick to resolve the issue. The office staff were so helpful and kind. Phil was very professional and thorough, he answered questions I didn't know I had. I highly recommend them.
Stacha E
00:14 07 Oct 20
Larry and Alex did our job for the ductless heating and AC.They both were excellent. nice and polite and explained everythingvery well. We could not be happier. Highly recommend PCS
Richard Varna
18:03 06 Oct 20
From the very beginning the staff was extremely professional and courteous. The sales rep Ryan came out and did a complete and through analysis of my hvac system, took measurements and took the time to explain every little aspect of my system and what I needed to make sure my home would be cool for many years to come. I called him after-hours a few times and responded immediately, that's what showed me that this company was one I could trust with my business and so I decided to accept his competitive bid.The installation team of Alex and Larry was exceptional. They were extremely careful and took their time whenever they were dealing with the heavy equipment, they made sure not to damage or dirty any of my walls or valuables. They were very efficient, install was supposed to take all day and they were done in about 5 hours. Kudos to you my friends. After they were done with install they stuck around till I got home to explain all the nuances of the new system and how to properly maintain and use.I can't say enough about Pinellas Comfort Systems, all around 5 star transaction. I recommend 100%.
Jorge Moreno
17:04 06 Oct 20
I was very impressed from the salesperson Jeff who explained what we needed and with patience I finally understood, to Bryce and Josiah the installers who were personable and professional. All questions were answered happily, I was told to please call if there are any issues. This company has employed great individuals who work very well together and get the job done. I would call and trust this company again.
Dianne S.
22:43 13 Oct 20
A big thank you to Stephanie at the office, and Lonnie the technician who came to my house!Earlier that morning, another A/C company told me I needed a new fan motor for$2500! I called Pinellas Comfort Systems for a second opinion, and Stephanie was very responsive.It was already past 2 pm on Friday, and I had little hope of having someone come that afternoon. Stephanie took care of it, and Lonnie the technician arrived before 4 pm.Lonnie diagnosed the problem (a rusty connection), fixed the problem, and thoroughly answered my questions. He was very competent and professional. BTW, the service call was less than $150.From now on, Pinellas Comfort Systems is my A/C company, and Lonnie is my tech!
Robert Driggs
00:34 22 Nov 20
I was very pleased with the service I received while having my AC serviced and a new thermostat installed. Phil was awesome and found a problem that we were not even aware of. I will use this company in the future! Great job
Jami Bryant
23:57 13 Nov 20
Lonny Adair was truly a pleasure to work with. He was extremely competent, very professional, and did his work quickly and efficiently. We were back online and running within 2 hours. The office was very conscientious and made sure that Lonny showed up exactly when I needed him. I also signed up for the annual maintenence. Lonny explained they would have caught this problem during their inspection. Great company, I can see why they got a 5- star rating from Google.
Miles Blount
20:27 20 Nov 20
I had a complete A/C system installed by Pinellas Comfort Systems. The entire experience from Jeff who configured my system options to the installation by Tom and AJ was awesome. All were knowledgeable, detail oriented and very professional. I received fair pricing and top quality installation. Kudos to PCS - your people make the difference!
Mike B.
01:48 12 Dec 20
I have had Pinellas Comfort Crew for my AC maintenance since 2001. They have always been professional, honest, and helpful. The service technicians , bar none, are on time, respectful and willing to go that extra length to ensure everything is working properly with the AC system. About 10 years ago I had PCC replace the outside unit and duct work and, as always, the job was well done. An excellent service provider who is trustworthy. Bill
Billy Feltner
13:34 23 Dec 20
We discovered some rats were chewing on our ducts, and I chose Pinellas Comfort System at random (best decision ever). The office staff were so friendly and helpful. Plus they asked questions I've never heard from other repair folks during the pandemic: "has anyone been out of the country, is anyone sick or coughing, etc." I was so surprised and immediately put at ease. Everyone who came to the house kept their distance AND wore facemasks.I was never pressured or scared into replacing our 14 year old a/c. Also, ALL my questions were answered, including my curiosity about adding a UV air purifier. I was given many options, with explanations, in my quote, with zero pressure.When Larry came to replace the damaged duct, he took the time to explain how the ducts were laid out and even let me know he didn't saw/heard any presence of rats. Before he got into the attic, he told me about all the issues I may run into, including deteriorating ducts. After, he said my ducts looked good and he couldn't find any additional issues. Again, no scare tactic or pressure. How refreshing!Calling PCS was the best thing I could have done, as a home owner. They're honest, friendly, adhere to safety measures, and the completed work was impeccable. (I did get the whole house purifier and LOVE it)
Sunni Day
19:46 06 Jan 21
Ryan did a great job reconfiguring a previous company’s mistakes. Larry does a great job getting the installation done correctly.And Bryce and Larry never quit moving to get it done. Thank you for tackling this difficult project. Now let’s hope it all works and corrects the home’s previous conditions.
Scott Schaming
22:31 02 Feb 21
What an honest, professional and nice group of individuals. My official “go to” for anything air. They are very easy to work with, offer resolutions that work, and go out of their way to make it right. I’d highly recommend Pinellas Comfort Systems.
Sandy Simmons
22:37 05 Feb 21
Pinellas Comfort Systems to the rescue! Our system shut off last night before the Super Bowl. PCS was able to come out next day and repaired our system! My wife is 8 months pregnant, so getting us back up and running is more important than ever. Thanks Pinellas Comfort Systems for saving the day!!
Daniel Robinson
21:16 08 Feb 21
PCS was quick and efficient. The guy who came to provide maintenance was knowledgeable, friendly, explained everything as he went, and observed CDC health precautions while he worked. We will definitely be relying on them in the future!
CJ Yow
20:42 12 Feb 21
Jeff provided prompt, exceptional service while conducting our routine maintenance check and cleaning. He explained everything as he went along and when he was finished. A nice feature provided this time by the office staff was an actual photo (via text) of the service tech we were to receive. A very nice "safety feature." We've had Pinellas Comfort Systems all along, from installation to twice yearly maintenance calls. They've remained consistently reliable.
Keith Roberts
15:14 06 Mar 21
After many issues came up during our service, Tom came out on a Saturday and completely fixed it all. My family and I are extremely pleased with the professionalism he showed and are 100% happy with the outcome. We would recommend PCS to friends and family if they ever need AC work done in their own hones.
marilyn pauze
15:16 17 Mar 21
The folks at Pinellas Comfort Systems were great to work with, very professional and courteous. They installed a complete split A/C system, flushed my drain lines and tied the compressor down to a new concrete slab. The work product is excellent, clean up was outstanding and the guys were meticulous. All in all, I would highly recommend them and plan to use again in the future!
Robert Purse
12:41 24 Mar 21
Pinellas Comfort Systems installed our HVAC system over 10 years ago and has serviced our system ever since. We opted to participate in their yearly service plan that has saved us hundreds of dollars in costly repairs by keeping our system operating at peek performance. Their team of professionals are very skilled and knowledgeable in their field and always add a personal touch to every experience. We highly recommend Pinellas Comfort Systems.
Phillip DePasquale
12:17 28 Mar 21
I am very impressed with the service provided by Phil Sessions. He was not only thorough, he also communicated clearly the process and findings during his visit.Phil educated me about the state and care of my AC system. ..including sending photos and offering advise on how to keep my system running for top performance and tips to prevent issues during the year.I would like for Phil to return next year to attend to my AC system next year.Clearly my choice of Pinellas Comfort was a wise one...proven by your outstanding service since installation in 2014.Jane Smith
Jane Smith
18:35 05 Apr 21
We installed dehumidifiers and an air cleaner! Greg and Jeff were great at addressing our humidity issue and providing a solution. They followed up and stayed in touch during the whole process. The installers (Tom and Alec) showed up early for the installation and were able to complete the job in 1 day instead of 2. They were friendly and professional and worked very hard! A great experience with Pinellas Comfort System.
Doug and Sandi Norris
22:41 06 Apr 21
I had emailed on a Friday for a service maintenance. Monday by 9 my phone was ringing to set the service. I missed the call got busy at work forgot to call back and she recalled by noon. I was so thankful. Set me for a weekend cleaning which was super convenient for me. Daniel the tech that came out, was very nice. Prompt. Fast. Thorough. We signed up for yearly maintenance. Highly recommend.
Angela Barragan
19:29 17 Apr 21
Amazing service! They came out on the same day and fixed something that was not only broken, but had been further compromised by another company. Pinellas Comfort Systems’ technician stayed there until the job was done. Very professional, extremely knowledgeable and made us feel like we were in great hands.
Amanda Meland
02:30 29 Apr 21
Phil just came out and added some refrigerant because my system was taking forever to cool. He was on time, professional and courteous. I even got a text with his picture when he was on the way. He also offered to put my personal items back into my AC closet. Great company and great service. Highly recommended!
Kristen Davis
16:49 04 May 21
Within 45 of our call, we had a service tech at our door (David Sattele). He was very polite and able to get the unit up and running within an hour. My only reason for deducting 1 star is due the price, it was a simple service call. There was no major repair needed, just a tightening of some parts and the bill was over $200. Otherwise, very happy with the service and promptness
Patty Johnson
19:27 20 May 21
Always fantastic service with PCS!Laurie kept us up to date with the scheduling of our new unit installation due to manufacturing difficulties and made us a priority when all parts were received.Larry was prompt, sending us a text message saying he was on the way and then proceeded with the installation which went smoothly.After showing us the new handler and condenser, he walked us through setting up the new thermostat and filter system replacement.Larry left the work areas nice and tidy, no debris left behind at all.We definitely recommend PCS for your AC needs and ask for Larry, he is an excellent technician and a really nice guy!
WK Wasson
01:20 26 May 21
I use Pinellas Comfort systems to service my AC annually and have always been happy with them. My latest experience was even better. My thermostat wasn't working and it was after hours on a Saturday. The technician came to my house at 9 pm on a weekend and got it fixed quickly. Very happy with them and their work. Will continue to do business with them and only them. Thanks for caring about your customers!
12:32 06 Jun 21
I have been using Pinellas Confort Systems for the past 7 years. The office staff always; friendly, very much accommodating and professional. All the representatives that have come to perform scheduled service, scheduled repairs and after hours emergency service have been personable, friendly and above all knowledgeable. Our assigned Specialist his name is Jeff. He's trustworthy, thorough with his work and very specific when it comes to repairs. We have developed a good working relationship and Jeff has performed PM work even when no-one is home. We recommend the company for all lines of services.Tony Z
Tony Zapata
12:11 18 Jun 21
I could not be more pleased with the service provided by Pinellas Comfort Systems! They were responsive, helpful, quick, and got our A/C system up and running quickly. We needed a new fan motor and the service tech, David, was able to replace it quickly. He was polite, friendly, and took care of the problem quickly. I would 100% recommend PCS!
Todd Crooks
18:52 19 Jun 21
I've been a customer since 2018. They've installed my AC and currently maintain it. The technicians, manager, owner and reception are always professional. I recently had some issues with my evaporator coil and they quickly resolved it. I'm so glad I've put my trust in them. I always feel like a valued customer and recommend them to anyone I know!
20:17 27 Jun 21
Best AC company in the area! Always professional, for the most part I have always had same day service and competitive pricing. Very thorough, explain problem, how fixed it and future follow up. Thanks for always making me feel VIP! 7.21.21
Ann Bailin
21:38 23 Jul 21
Excellent and very timely service. I have used them for routine maintenance and for problems should they arise. The technicians are very professional, friendly and competent, take care of any problems, and cleaned up after themselves. I have been dealing with Pinellas Comfort Systems since I moved to St. Petersburg 13 years ago and feel very comfortable that they are taking care of me and my needs. I am very comfortable in recommending Pinellas Comfort Systems for your heating and air conditioning needs.
Lawrence Ettinger
21:18 27 May 21
So today I had my new AC unit installed by AJ, Tom and Nick…. They were amazing!!!! Not only did they explain everything they were going to do they were very neat and clean…. As I said in my last post they are very prompt which now a days is never the case when you’re having something done. I would highly recommend this company and these 3 guys to everyone!!! I did want to say that the salesmen Jeff was great too!! He re arranged his entire schedule just to fit us in which I really appreciated. My thanks to Pinellas Comfort systems for making a not so great situation into a great one!!!Definitely a company that delivers as promised.. they were prompt, friendly and took the time to explain what was going on with my AC…after checking out my AC unit the technician gave me some options and I decided it would be best to go ahead and replace the unit.
Patty Tucker
01:28 26 Aug 21
Highly Recommend!Pinellas Comfort Systems- Great Company, excellent service at a competitive price!New air-con installedIncredibly professional, knowledgeable, efficient, and honest from the office staff, the service tech, sales rep, installers to the company's leadership.When you look at the work completed, you know you dealt with a mission-driven team committed to total customer satisfaction. This is a clear indication of this company's outstanding reputation.Thank you to all involved,-Olga S.
olga shuffield
18:36 13 Sep 21
Fred Koopmann arrived and introduced himself. He was very thorough. He made sure I didn't have any questions . He gave me information on setting the thermostat and even let me know I could change the color if I wanted to! He asked if I had a new filter and put that in for me! All in all I am very pleased with this service call. Thank You, Darcy Costello
Darcy Costello
19:11 27 Sep 21
Tech was outstanding... He know what he was doing and I hope he will be the tech to come service my unit in the future. I will recommend this company in the future. Thank you so much for ice cold air.
Robin Downing
18:04 01 Oct 21
I've used Pinellas Comfort Systems for about 3 years now and they provide great service. My most recent service was performed by Justin Abney. He was on time, courteous and knowledgeable. He was happy to answer all my questions and took the time to make certain I understood the repairs I needed to have made without pressure to proceed.
Jean W
06:57 22 Oct 21
We purchased our new Air handler and heat pump from Pinellas Comfort Systems! We couldn’t be happier with their sales and wonderful service! Larry and Bryce were the best of the best! They went above and beyond starting early and working non stop until our new unit was up and running and given us lessons on how to! We are super happy with this experience and will recommend Pinellas Comfort Systems to everyone!
lori miller
00:20 26 Oct 21
Easy to schedule service. I was notified when on way. Ray was on time, pleasant, knowledgeable, and explained what he was doing. He went over the high tech thermostat with me. He was courteous and efficient. I appreciate the company service fromthis company.
Jill Brownie
20:18 01 Dec 21
A follow up to my review below - Fred returned today and replaced the evaporator coil which had been leaking. Again very happy with the service from this excellent company and knowledge and caring from all of their technicians. Repair was done very efficiently and in a timely manner with no mess or fuss. Thank you so much for great service.Have been a customer of this company for a number of years and have always been extremely satisfied with their customer service and the services provided by their very knowledgeable and able technicians. When Fred came out today for our semi-annual service visit he spotted a problem which will be fixed in a timely manner, thus avoiding a much more serious problem down the road. Always appreciate the extra attention to detail from these folks and how the semi annual visits help to prevent what could be very expensive repairs when problems are not addressed in a timely manner.
Diana Hirons
18:30 12 Nov 21
Jarred did a great job with our inspections. Very courteous, professional, and efficient. PAC preventative maintenance inspections keep our AC units running at top efficiency.
Dennis Martin
20:43 02 Apr 21
After many companies failed, Pinellas Comfort Systems got my AC running great. They have all the knowledge and technology to diagnose and fix. A year later and zero issues. Did the service agreement and they keep our system running great with no up-sales . VERY professional. Highly recommend.
Jake Moore
21:30 20 Dec 21
Very professional and trusting family owned company with pleasant qualified employees. I have had 2 other companies disappoint me and then I found Pinellas Comfort Systems and i an an extremely satisfied customer. They follow up, their technicians are knowledgeable , courteous and respectful.You can trust them and will not be disappointed. Terry & GaryTerry R
Terry Ryan
19:32 22 Dec 21
Justin did a great job for us. He was thoughtful and informative. He explained everything to us and did not rush us to a decision. We have been using this company for a couple of years now and we highly recommend their service and installation.
Shelly Wagers
01:06 29 Dec 21
Ray was a great AC tech. Right on time and super thorough. Really took the time to explain what was going on with my system and offered me some options going forward.
Randy Shaarda
16:49 07 Jan 22
Leland is the best tech we ever had come to the house, both this time and 6 months ago. He is very thorough with his explanations and helpful in understanding them. Very nice guy and represents PCS very well!
Christopher Gardner
18:15 20 Jan 22
Pinellas Comfort Systems just installed another AC unit for our condo. This system is our main system and the guys did a great job… start to finish . Don’t hesitate to use this company, they always do a great job and I promise you won’t be disappointed!Shout out to Larry and crew today . They answered every question and left the place as clean as when they started.
22:09 24 Jan 22
Saint Pete Florida had weather in the 30s our heater decided to stop working at 9 PM on Saturday. Pinellas comfort was highly recommended to us by our neighbor. We called on Sunday and scheduled for Monday early morning. Everything from the inception of our call was excellent. A technician called us right back on Sunday. They were fast efficient professional and gave us a quote for the repair to be reasonable and they applied the service call amount towards the repair. I highly recommend them.
Alba Cleveland
15:39 01 Feb 22
David T was excellent! He did routine maintenance/ diagnostics on my air conditioner. He discussed what he was going to do before he started. He told me how long it would take and asked me if that would be a problem. He listened to what I had to say. He is very thorough. He talked thru what he saw, once he was done. He told about air scrubber and surge protection that his company offered. He was very clean. He was polite about coming into the house to get to the thermostat. 5 stars!!
Mike Loos
15:45 10 Feb 22
Pinellas Comfort Systems (PCS) did not disappoint. From my first interaction with Ryan for a quote to Tom and his install team my experience was exceptional. Automated messages informed of dispatch to our appointments. At each interaction, the PCS teams were friendly, professional, and demonstrated current safe health practices. Multiple equipment options were provided to work within budget limitations. No hard sell or up sell tactics. During the install, Toms team were willing to answer my questions and concerns. The workmanship was exceptional and clean. From Ryan donning shoe covers before entering our home, to a full broom clean of the garage and outside area after the install my experience was top notch.
Mark Harrison
12:31 15 Feb 22
Great company from office staff to technicians. Responsive with fair prices. Our technician Ben was great, knowledgeable, friendly and professional. Will request him for future work. Highly recommend this company.
Donna Franklin
20:11 14 Mar 22
My AC suddenly started heating instead of cooling. I had Justin from Pinellas Comfort Systems came out and checked my unit from top to bottom. They replaced a cable and updated the drive. Justin was prompt, polite, courteous.
Mary Jane Bramble
18:07 22 Mar 22
Courteous, efficient, and helpful. They have given us good service since the day we had the unit installed. Thoroughly checked system to prepare us for summer. A good company.
Seymour Stifel
15:49 24 Mar 22
David added a surge protector to our air conditioner. No other service company asked us about this product. We were very pleased with our service today. We are requesting David for all our air conditioning services..Thank you so much David!
Debra Jackson
01:37 10 Apr 22
Ben was prompt and efficient. He started by using drop cloths to protect the floor, answered all my questions and explained the process. Performed the work and cleaned up after. The cost was what was quoted for warranty repair of the cooling coils.Pinellas Comfort Systems has always been responsive and excellent service.
Michael Berndt
18:15 19 Apr 22
I would like to thank this company for their quick response to my air-conditioning problem today. I’ve use Pinellas Comfort Systems for several years they are exceptional with their service and their quality of service is very reliable and outstanding.My technician that came out today was very knowledgeable with the product in the issues that I was having he was able to quickly diagnose the problem . One thing I can say with this company they have the parts on hand you’re not waiting for days to have a part come in. One other thing I can say about their service their technicians are very courteous and very customer oriented they listen to you describing the issues that you’re having.I would recommend this company to my family and friends especially with their air-conditioning requirements.Thank you for your hard work and getting my unit back up and running in a timely manner.Sincerely, Michael Hamm
Michael Hamm
17:41 21 Apr 22
Justin did an excellent job repairing my AC system. He was very professional and explained everything to me well. The company also responded quickly to my call. I've been looking for a new AC company and I've finally found one. I signed up for regularly scheduled maintenance again.
Rob Spera
19:22 29 Apr 22
Kudos to Pinellas Comfort Systems! Bruce and Ryan were great in diagnosing what we needed and arranging to have our old and rusted Mitsubishi Split system replaced with a much better one at an awesome price. Tom and Steve were courteous, knowledgeable and efficient in swapping out the old system with a new and improved model in a raised site that should prevent the new one from rusting. I feel Pinellas Comfort Sysms is a company I can trust for the best prices, repairs and service anywhere. Thanks to everyone involved! Fred was also great in our latest maintenance. Pinellas Comfort Systems is the best!
William Naabe
21:04 02 May 22
Pinellas Comfort Systems has handled my A/C and Heating needs for over 20 years. This includes my home and business. PCS have been dependable, professional and reasonably priced. Their semiannual maintenance plans have been great. I have one Heating and A/C unit still functioning well after 15 years. I highly recommend this family owned business.
James Lutz
18:40 13 May 22
Ben was very courteous and responsive. He was efficient and thorough. He explained things as he went and made some good suggestions to help us keep the system working properly. We would not hesitate to recommend him to others and will be requesting him for any future service needed.
Alan Ginnis
20:50 13 May 22
I have been using PCS for a few years now and have always been very pleased with their service. They are on time and very professional. Their service techs are very polite and thorough. Ray has helped us the past 2 times and has been great. On top of that, they keep our A/C running in top condition. Highly recommend PCS!
Greg Picard
18:25 18 May 22
We are long time PCS clients- they installed our current system yrs ago after the other company we had installed parts wrong. PCS is awesome- all the techs are very knowledgeable & clearly communicate what they have done & what they recommend to keep the system running smoothly. Love that they call with an ETA & send reminders when maintenance is due. All questions are answered fully. Highly recommend! Very professional & trustworthy service.
Randi Milne
01:46 20 May 22
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