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Questions to Ask Your HVAC Contractor

Questions to Ask Your HVAC Contractor

A properly functioning HVAC system is vital in protecting you from extreme temperatures. The key to finding the best HVAC contractor is to ask the proper questions to contractors before partnering with them. Here are some critical questions to ask an HVAC contractor before hiring them.

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1. How Long Have You Been in the HVAC Business?

An HVAC contractor that has only been in the business for a matter of months might not be the best option for your heating and cooling system. It’s wise to hire contractors with some years of experience because they know how to diagnose, fix issues, or install various HVAC models. It also pays to check Better Business Bureau listings and customer reviews online if you want to hire a reputable and knowledgeable contractor.

2. Are You Fully Licensed and Insured?

It’s not advisable to work with an unlicensed and uninsured HVAC contractor. Ask contractors for their business license number to confirm that the license is valid with the relevant authorities. If contractors hesitate to provide their insurance policy or business license number, move on to the next candidate.

The contractor’s insurance is vital in protecting your HVAC system and home if there’s an accident during installation, maintenance, or repair services. If the company doesn’t have general liability insurance, you might be liable if there’s an accident. It’s also wise to confirm the coverage’s validity before hiring the HVAC company.

3. Do You Offer an HVAC Maintenance Program?

Annual HVAC tune-ups are vital in optimizing the performance and efficiency of the system. Regular tune-ups also reduce energy costs, extend the HVAC’s lifespan and keep the warranty valid. Since HVAC tune-ups are essential, it’s advisable to choose a contractor that offers maintenance plans with membership benefits, like notifying you when you’re due for maintenance and preferential services in HVAC emergencies.

4. What Services Do You Offer?

Most HVAC contractors provide basic services like installations, tune-ups, and repairs. You may also need other home comfort services like air duct cleaning to improve the system’s efficiency and indoor air quality. Hire a well-rounded team with customizable services to suit your unique needs and the expertise to provide an array of HVAC services.

5. How Much Do You Charge for Your HVAC Services?

Cost shouldn’t be the only consideration when interviewing or hiring HVAC contractors, but you want to know what they charge. Different HVAC companies will charge different amounts for additional services like installations, repairs, or duct cleaning. Choose an affordable HVAC company that doesn’t compromise on its quality of services and does provide payment options.

Try to get quotes from several contractors, and then inquire what they include in the quote. Some HVAC companies cover permits, labor, warranty, and parts in their quotes, while others don’t. If the company provides a warranty, find out what the warranty covers and how long it’s in force.

6. What Are Your Business Hours?

Some HVAC companies work 9 a.m. to 5 p.m. daily, while others can extend their working hours. Some will come to your home past their business hours or on the weekend if you need them then. Ask contractors how they handle emergencies if your heating and cooling system breaks down at odd hours or over the weekend.

You need to know how fast contractors can come to your home or how soon they will arrive after you call for help. You want to hire an HVAC company that offers prompt services so that you don’t have to wait for long before fixing or installing your system. You can also ask how long it takes the HVAC company to perform an installation.

7. Are You Familiar With My HVAC System Brand?

Before hiring an HVAC company, ask if it’s familiar with your system’s brand and model. If the contractor isn’t familiar with your model, the company’s technicians might not recognize some issues. Inquire from the company if it’s up-to-date with the latest HVAC technologies and if it knows ways to improve your system’s performance and efficiency.

It’s best to take the time to interview several HVAC contractors before choosing the one that meets your needs. Asking the above questions can make the process less hectic and help you find the right HVAC contractor for the job. Call our team at Pinellas Comfort Systems for affordable and top-notch HVAC services.

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